Cars, Planes & Yachts March, 16th 2011 by Nick

Unsatisfied customer demolishes his Lamborghini

Most of you MenReport readers still dream to, one day, drive and own a Lamborghini. A Chinese Gallardo owner thinks different doesn’t seem to share that dream: After poor service, he hired a few men and organised an event to publicly demolish his Lamborgini Gallardo to teach the Lamborgini Family a lesson in customer satisfaction and public relations. Could you be more dramatic than this? 

So, Whats the story behind this? In Nov 29, 2010 his (then) new car failed to start. After the car was towed to the official maintenance shop,  the engine problem wasn’t fixed and both the bumper and chassis were found to be damaged when the owner got the car back from the dealership. He contacted Lamborghini’s CEO, Mr. Stephan Winkelmann, Lamborghini’s China headquarters, the after-sales service manager for the Asia-Pacific region, and the brand’s owner; Volkswagen Audi Group. None of them came up with a solution for the situation the owner was in.

Fueled by frustation, he hired a team to destroy his car in public, as a final stunt to draw attention to Lamborghini’s inability to solve the issue. Workers hold hammers as they prepare to destroy a Lamborghini Gallardo to mark World Consumer Rights Day in Qingdao city, eastern Shandong province, China on March 15th.  The protest was made to provoke public support and goad the manufacturer to respect his consumer rights.

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